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Case Learning

Problem Solving and Decision Making

CauseWise

Learn a practical thinking approach that integrates with intuitive thinking to identify, describe, analyze and resolve any deviation from standard.

What It Is?

CauseWise enables a participant to define a problem correctly, to gather, organize and evaluate the problem specific information factually and accurately; and to generate causes logically and intuitively using past experience. True cause is then tested and confirmed before corrective action is taken.

What You Will Learn

  • An approach that will help problem solvers to avoid panic and act rationally when a crisis occurs.
  • The ability to define a problem accurately before starting to resolve it.
  • The ability to test probable causes against factual information to derive at the most probable cause.
  • Assurance that you have identified the true cause of the problem before spending a lot of time and money taking corrective action.
  • The ability to use the questioning and thinking techniques on your feet while dealing with others.

Typical Outcomes

  • Problem solvers will have the confidence to know which probing questions to ask and what to do with the answers in order to extract the most probable cause.
  • There will be less blame fixing and finger pointing when dealing with problem situations.
  • Reduction of "jumping to cause" fixes that normally accounts for expensive revisiting of the problem and its real causes. Elimination of trial and error practices.