Problem Solving and Decision Making "ThinkingWorks™"
Problem Solving and Decision Making trainings use "experiential learning" method that helps employees from all organizational levels to develop their thinking skills and to apply the consequent attitude changes.
It focuses on solutions to help the organizations improve in value and to provide its employees constant development. It helps to create a thinking and an engaging workforce.
By analyzing sample case studies and examples from business world, it leads the organization to the desired outcome faster.
Based on KEPNERandFOURIE™ Methodology, Problem Solving and Decision Making training is adapted to meet the needs of both managers and employees.
The workshop has the following modules that could be combined in various ways to meet customer needs.
 Problem Solving Aim
Most companies lack a systematic and disciplined approach to solve problems quickly and effectively. This results in loss of valuable time and money as trial and error approaches and blame fixing abound. The benefit of our approach is in providing employees with a competency in a proven and tested method of finding causes to problems that will save time and money, eliminate recurring problems and stimulate innovative fixes.
Decision Making Aim
One of the most important functions of management today is making effective and objective decisions. Managers often have multiple and diverse alternatives, but often lack the necessary skills to make quick, effective and participative decisions. The benefit of our approach is to equip participants with specific techniques for information gathering and analysis to enable them to create the best solution for any required situation.
 Method
This is a modular, one to three-day, comprehensive, hands-on, skill-building workshop that will equip participants with the techniques of effective problem solving and decision making. The use of case studies, own-job problems and experiential learning concepts are utilized throughout the workshop.
Participants will learn proven questioning techniques to gather accurate information. They will also improve their ability to organize and then evaluate that information to derive the best possible solution.
 Who Should Attend?
All management, supervisory and professional staff who need to solve problems and/or make decisions.
 Workshop Credentials
Dr.Charles Kepner, co-founder of Kepner-Tregoe, has teamed up with Dr.Matt-Thys Fourie to develop and offer the latest technology in Problem Solving and Decision Making. For the first time in the evolution of the field of problem solving and decision making, they have succeeded in integrating Intuitive, Rational and Creative thinking dimensions into a natural and easy to use step-by-step approach called Systems Thinking.
The key to the success of this new Kepner&Fourie workshop is that it harnesses the natural thinking pattern of divergent and convergent thinking into a practical, user-friendly thinking approach.
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